Effective Date: 12/12/2024
At Solid Security Labs, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, SolidSecurityLabs.com, or use our services.
1. Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information:
- Contact Information: When you contact us through our website, we collect personal details such as your name, email address, phone number, and any other information you provide in your inquiry or service request.
- Account Information: If you create an account with us, we collect additional details such as your company name and job title.
Non-Personal Information:
- Cookies and Usage Data: We use cookies to track user behavior on our site and to improve your user experience. This includes information such as your IP address, browser type, device, and browsing activity.
2. How We Use Your Information
We use the collected information for the following purposes:
- Providing Services: To respond to your inquiries, provide cybersecurity services, and manage your account.
- Improving Our Website and Services: To monitor and improve the functionality of our website and user experience.
- Marketing Communications: With your consent, we may send you newsletters, promotions, or other marketing materials related to our services. You can opt-out at any time.
3. How We Protect Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and firewalls.
However, no method of electronic transmission or storage is completely secure, and while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. We may share your information with trusted third-party service providers who help us operate our website or deliver our services, such as:
- Web hosting services
- Marketing and analytics platforms
- Payment processors (if applicable)
These third-party providers are required to protect your data and use it only as necessary to provide their services to us.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files that are stored on your device and help us analyze website traffic, remember user preferences, and provide personalized content.
You can manage or disable cookies through your browser settings. However, doing so may impact the functionality of certain parts of our website.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal data.
- Deletion: You can request that we delete your personal information, subject to legal obligations or legitimate business interests.
- Opt-Out: You can unsubscribe from our marketing communications at any time.
If you wish to exercise any of these rights, please contact us at team@solidsecuritylabs.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will reflect the most recent revision. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Solid Security Labs
Email: team@solidsecuritylabs.com
Website: https://solidsecuritylabs.com